If you are experiencing any problems or have any questions about your FreeWoof Product, our Customer Service Department is here to help. Please feel free to email us at info@freewoof.com.
TrailBlazer Dog Leash
TrailBlazer Dog Leash
Product Description: TrailBlazer Adjustable Dog Leash
Key Features:
- Premium Materials: Made from high-quality nylon, this leash is designed to withstand wear and tear while providing a soft and comfortable grip.
- Sturdy Hardware: Equipped with a zinc alloy steel buckle and D-ring, ensuring a secure and reliable connection for your dog's safety.
- Adjustable Length: Easily adjustable to provide the perfect length for any situation, whether you need more control in crowded areas or extra freedom for your dog to explore.
- Enhanced Safety: Reflective stitching increases visibility during nighttime walks, keeping you and your furry friend safe.
- Stylish Design: High-end Red of color to match your dog’s personality and your personal style.
Specifications:
- Material: Nylon leash with zinc alloy steel buckle and D-ring
- Length: 5 ft (1.5 m)
- Width: 1 in (25 mm)
- Weight: Lightweight yet strong, suitable for dogs of all sizes
Whether you’re strolling through the park or hiking in the mountains, the TrailBlazer Adjustable Dog Leash is your perfect companion. Designed with both style and functionality in mind, this leash ensures that every adventure is safe and enjoyable for you and your dog.
Shipping Information
Shipping Information
- $2.99 for Standard Shipping: 8 - 12 Business Days (Worldwide)
- $5.99 for Express Delivery: 5 - 8 Business Days (Worldwide)
- Free Shipping On All Orders $75.95 and over.
*Please note:
These are estimated delivery times only, therefore FREE WOOF is not guaranteeing delivery dates.
Tracking your order
Tracking your order
Our orders always include tracking information that is normally sent via email within 48 hours after the order has been shipped.
Care Instructions:
Care Instructions:
- Hand wash with mild soap and water
- Air dry to maintain durability and appearance
FAQs
FAQs
Returns & Exchanges
Exchanges:
At FREE WOOF, we offer various exchanges. You can exchange it for a different size, color, or a completely new style!
Exchanges must be made within 15 days of the initial delivery date. Products must be in new condition with tags and packaging intact. Items should be clean and free of dog hair. All products are subject to photo inspection.
To start your exchange, simply contact us via email.
Follow these simple steps:
1. Write your order number and postal/zip code.
2. Write the reason of exchange and upload photos of the product to be returned.
3. Our customer experience team will review and email you back within 1-2 business days.
4. Print out the prepaid shipping label.
5. Attach the shipping label to the outside of the box.
6. Drop off the package at the nearest specified carrier location.
7. Once we receive your item(s), your exchange order will be shipped out.
If you need help, please reach out to us via email, or live chat with your order number and the item(s) you wish to return, and we will take it from there!
At Canada Pooch, we offer returns with refund back to your initial payment method or store credit.
Returns:
Returns must be made within 15 days of the initial delivery date. Products must be in new condition with tags and packaging intact. Items should be clean and free of dog hair. All products are subject to photo inspection. A $6 fee for shipping will be deducted from your refund to your original payment method. This $6 fee does not apply to returns that are made to store credit.
To start your return, simply contact us via email.
Follow these simple steps:
1. Write your order number and postal/zip code into the portal.
2. Write the reason of return and upload photos of the product to be returned.
3. Our customer experience team will review and email you back within 1-2 business days.
4. Print out the prepaid shipping label.
5. Attach the shipping label to the outside of the box.
6. Drop off the package at the nearest specified carrier location.
7. Once we receive your item(s), you will receive your refund or store credit.
If you need help, please reach out to us via phone, email, or live chat with your order number and the item(s) you wish to return, and we will take it from there!
How Quick Will I Receive My Order?
We are typically able to process your order in 1-2 business days! Once your order has shipped, the delivery time will vary based on your location. Our standard estimated shipping times are:
USA: 8-12 days
UK: 15-20 days
Europe & Others: 15-30+ days
Please note that sometimes shipping times may take longer than usual due to carrier delays, and as a result we can't guarantee an arrival date.
For the most accurate updates on your package’s whereabouts, please check your tracking link once your order has shipped.
Customer Service
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